EAD Operations


This module covers the concept of the EAD including the available functions for EAD Clients like the helpdesk, the knowledgebase, the EAD operational time lines and web mail. Furthermore, paritipants will learn the different EAD applications for data users. PAMS, SDO and INO, including the EAD Briefing Facility, are featured in this training as well. When completed, participants can start working with the EAD as a data user.

  • It is intended for everyone who is registered as a professional EAD client. 
  • The course can be paused at any time and will take approximately 4 hours to complete.
  • Registration details can be found on the EUROCONTROL Trainingzone here: https://trainingzone.eurocontrol.int/
  • To locate the module go to:
    • Training Catalogue
    • Information Management
    • EAD Operations [IM-EAD-OPS]