Performance Statistics

The EAD delivers a vital service to its clients. It is therefore important for EUROCONTROL to be able to measure the success of this service delivery in concrete terms that are meaningful to EAD users and to show how the service is performing on a monthly basis.
The services provided to EUROCONTROL, and to our clients,  are defined in a Service Level Specification which forms the basis of the contractual obligations of the EAD Service Providers.

In the 'Current Year' section you will find the performance numbers for the ongoing year, while in the 'YoY Evolution' you can compare the average numbers of the previous years.